Terms and conditions

Fames Automobile Autohaus Terms of Use

Please read these Fames Automobile Autohaus Terms of Use (hereinafter referred to as “Terms of Use”) carefully before using this website.

§ 1. General

Fames Automobile Autohaus GmbH, with its registered office at Am Listholze 91, 30177 Hannover, registered under HRB 201002 B (hereinafter referred to as “Fames Automobile Autohaus”), operates this website (hereinafter referred to as the “website”). Users (hereinafter referred to as “users”) can purchase used vehicles through the website. The general terms and conditions of sale of Fames Automobile Autohaus GmbH apply to all transactions conducted via the website.

Differing or conflicting terms of use shall not apply, even if Fames Automobile Autohaus has been expressly informed of such terms by the user.

Fames Automobile Autohaus reserves the right to modify these Terms of Use at any time for operational, commercial, or legal reasons. Users will be notified at least 30 days before any changes take effect.

§ 2. 14-Day Free Return Policy

Fames Automobile Autohaus offers customers a 14-day return policy for all purchased vehicles, ensuring a risk-free buying experience. Customers have the right to return their vehicle within 14 days of delivery without providing a reason.

Advantages of the 14-day return policy:

  • Risk-Free Testing: Customers can drive and evaluate the vehicle in everyday conditions to ensure it meets their expectations.
  • Financial Security: If the vehicle does not meet the customer’s needs, they can return it and receive a full refund.
  • Hassle-Free Process: Fames Automobile Autohaus ensures a smooth return procedure, assisting customers throughout the process.

To initiate a return, customers must contact Fames Automobile Autohaus within the 14-day period and follow the return instructions provided.

§ 3. Registration and User Account

Before purchasing a vehicle through the website, users must complete a free registration. Registration is only open to natural or legal persons who are of legal age.

Users must provide accurate and complete information during registration. Any changes to the provided information must be updated immediately in the user account.

Upon successful registration, a user account will be created, accessible via the user’s email address and password. Users are responsible for keeping their passwords secure and must not share their access credentials with third parties. If misuse of access data by third parties is suspected, users must inform Fames Automobile Autohaus immediately and change their passwords.

Users are generally responsible for all activities performed using their access data unless they can prove that there was no breach of their duty of care.

§ 4. User Obligations

If users post content on the website, they must ensure that the content is lawful and does not infringe on third-party rights. Users are prohibited from posting content that is violent, pornographic, racist, harmful to minors, illegal, or in violation of any laws.

Users must not block, modify, overwrite, or otherwise interfere with content generated by Fames Automobile Autohaus, especially if it could result in an overload of the website.

Users shall indemnify Fames Automobile Autohaus against any third-party claims arising from the violation of their rights in connection with the user’s activities on the website. This includes covering legal defense costs, including court and attorney fees at the statutory rate.

§ 5. Copyright, Intellectual Property Rights, and Usage Rights

All logos, texts, images, and other data on the website are protected by copyright and other intellectual property laws. Using the website does not grant users the right to use, modify, or process this content without the express written permission of Fames Automobile Autohaus or other rights holders.

§ 6. Sanctions

Fames Automobile Autohaus reserves the right to take appropriate measures if there is evidence that a user is violating laws, third-party rights, these Terms of Use, or the General Terms and Conditions of Sale.

Measures may include issuing warnings, temporary suspensions, or permanent bans from using the website.